The following statement explains how we manage your personal information in accordance with the Privacy laws.

How we collect your personal information

Generally, the type of personal information we collect about you is the information included in your application or resume, for example, your name, mailing address, telephone number, e-mail address, career history, details of any awards or other information relating to your career. Where practical we collect your personal information directly from you. We may collect personal information about you when you deal with us by telephone, letter, fax, e-mail or visit our website.

In some circumstances, we may also collect sensitive information about you such as information about your membership of a professional or trade association or trade union; your health (including any disability), your racial or ethnic origin or any criminal record that you may have.

We collect personal information for any one or more of the following purposes:

  • Assisting you in finding or retaining work
  • Assisting in your career performance or management
  • Analysing human resource and labour markets
  • Any test or assessments you may undertake
  • Helping in work rehabilitation
  • To facilitate services to or by us, where your organisation is a client or service provider or potential client or service provider

There may be occasions when we obtain personal information about you from a third party; for examples, from your nominated referees; when receiving the results of a psychological or competency test; or obtaining performance feedback about your work. If we don't have your prior consent, we will take reasonable steps to inform you that we have collected personal information.

If you do not provide us with the information we seek we may be limited in our ability to provide you with our services.

How we use and disclose your personal information

We may use and disclose your personal information for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services.

We may disclose your personal information to:

  • potential employers
  • clients who may wish to engage your services as a contractor or freelancer
  • organisations that conduct competency or psychometric tests
  • referees
  • a workers compensation body
  • suppliers of services to us
  • our related entities
  • depending on the circumstances, to the Australian Federal Police to verify whether you have a criminal record
  • If we engage third party contractors to perform services for us which involves handling personal information we take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied

Online Privacy Issues

Online collection of personal and non-personal information when you visit the FBI Website

Generally, we use and disclose personal information collected online in the same way we use and disclose personal information collected offline. We may collect personal information through our website. As a general rule, information that can directly identify an online visitor is collected only when offered by that visitor voluntarily and on an informed basis. For example, if you complete our online job application / CV form, or if you have volunteered or we have asked you to send personal information to us by email.

If you send us an email message we will use your email address and other information you supply to respond to your message or to supply you with the information or service requested.

In order to provide you with the highest standard of services we may store your personal information on a server overseas. By providing personal information via our websites you agree your information may be transferred to servers located overseas. When you access our websites, we gather information about all of our users collectively, such as what areas users visit most frequently and the services users access the most. We only use such data anonymously and in the aggregate. This information helps us to continually create a better overall online experience for you.

Links to other website

We have no control over or knowledge of the privacy policies of the operator of any website to which this website may be linked. We suggest that you review the Privacy Policies of each site you visit.

Gaining access to information we hold about you

You can gain access to the personal information we hold about you by written request. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:
The Privacy Officer, FBI Recruitment, Level 1, 24 Hickson Road, Walsh Bay, NSW 2000, Australia.

We will deal with your request to provide information within a reasonable time. We may seek payment for our costs of supplying you with this information.

Keeping your personal information up-to-date

If your personal information changes please contact us and we will endeavour to update and correct the information. We may also contact you from time to time to check the information is still correct.

Where you provide personal information via the FBI website we wish to ensure it is accurate, complete and up to date. You may update your personal information at any time; to do so simply log into your FBI profile and will find options for editing the information you have submitted.

Security of your personal information

Your personal information may be stored in hardcopy or electronically. We have security procedures in place to protect your personal information.


Any feedback submitted through this area becomes the property of FBI Recruitment. We may use this information for marketing purposes or to contact you for further feedback. Should you wish to submit any feedback, please email

This policy does not apply to employee records.